Thank you so much for your wonderful review! We’re thrilled to hear how much you love living here, and we truly appreciate your kind words about our team. Knowing that you’ve been with us for 2 years and have no plans to leave means a great deal to... us. We’re honored that you feel like you “hit the jackpot” when you moved in. Residents like you are what make our community so special. Thank you for being a valued part of our community! Read More

Thank you for taking the time to share this feedback. We’re very sorry to hear about your recent experience, and we sincerely apologize for the lack of timely communication—especially regarding the fitness classes. You’re absolutely right that... updates should come directly from our team, and we understand how frustrating it is to hear important information from other residents instead of staff. We are addressing this internally to ensure we provide clearer, more consistent communication moving forward. We also appreciate your comments regarding the amenity fee and the value you expect in return. Your concerns about reduced offerings and the promotions listed as perks are valid, and we will be reviewing both our amenity program and how these items are communicated to ensure they align with expectations. Your experience matters, and we want to earn back your confidence. If you’re open to it, we would appreciate the opportunity to speak with you directly so we can better understand the issues you’ve encountered and work toward meaningful improvements. Thank you again for bringing this to our attention—we are committed to doing better. Read More